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Delete my RyzeFit account

Updated: May 7, 2026

1. Overview

In accordance with the General Data Protection Regulation (GDPR, Article 17 — right to erasure), you can request the deletion of your RyzeFit account and all associated personal data at any time.

Deletion is immediate on the server side (Supabase) and irreversible. Your encrypted backups are purged automatically within 30 days at most.

2. From the app (recommended)

The fastest way to delete your account:

  1. Open the RyzeFit app on your Android device
  2. Sign in to your account if needed
  3. Go to Settings → My account
  4. Select "Delete my account"
  5. Confirm the deletion in the dialog box
  6. Your account and data are deleted immediately

You'll be automatically signed out of the app after deletion.

3. Alternative procedure (no app access)

If you no longer have access to your app, you can contact us directly:

In your request, please specify:

  • The email address associated with your RyzeFit account
  • A copy of a valid proof of identity (ID card or passport; redact any information that isn't needed)
  • Your explicit request to delete the account and its data

We'll process your request within 30 days at most from receipt (GDPR Article 12).

4. Data that is deleted

Upon deletion, all of the following data is permanently erased:

  • User account: identifier, email address, authentication metadata (Google / Apple Sign-In)
  • Profile: display name, date of birth, equipment preferences, custom settings
  • Training data: session history, performance, loads used, RIR feedback
  • Custom programs: programs created via the Premium Custom Builder
  • Achievements and milestones: unlocked progress, cumulative statistics
  • Technical data: anonymized logs tied to the account, session identifiers
  • Subscription status: Premium entitlement (RevenueCat) reset on the deleted account
  • Local data: the encrypted SQLite database stored on your device (erased on sign-out)

5. Data that is retained (legal obligation)

Some data may be retained beyond account deletion, in strict compliance with legal obligations:

  • Invoices and payment receipts: retained for 10 years (Article L123-22 of the French Commercial Code), for users who subscribed to a Premium plan
  • Anonymized security logs: retained for 12 months at most (LCEN art. 6-II), with no identifying personal data
  • Encrypted backup data: purged automatically within 30 days at most after account deletion (Supabase EU retention policy)

None of this retained data can identify you or reconstruct your profile.

6. Consequences of deletion

Deleting your account entails:

  • The permanent loss of access to your training history
  • The inability to recover your custom programs and unlocked achievements
  • The termination of any active Premium subscription (any refund follows the Google Play Store policy)
  • The loss of eligibility for the Grandfather Beta program (if applicable)
  • The inability to restore the account later (creating a new account is required)

If you simply want to take a break without losing your data, you can sign out of the app instead of deleting your account.

7. Premium subscription and billing

Deleting your RyzeFit account does not automatically cancel your Premium subscription on the Google Play side. To cancel an active subscription:

  1. Open the Google Play Store app on your device
  2. Go to your profile → Payments & subscriptions → Subscriptions
  3. Select RyzeFit Premium and choose "Cancel subscription"

You can also manage your subscriptions directly at: play.google.com/store/account/subscriptions

Refund terms are governed by the Google Play Store policy.

8. Export your data before deletion

In accordance with GDPR Article 20 (right to data portability), you can download all of your data before deleting:

  1. Open the RyzeFit app
  2. Go to Settings → My account → Export my data
  3. You'll receive by email a JSON file containing all of your personal data

This is free and can be done at any time.

9. Recourse and complaint

If you believe your rights have not been respected, you can:

  • Contact us first at privacy@ryzefit.app to resolve your request amicably
  • File a complaint with the French Data Protection Authority (CNIL):
    • Website: www.cnil.fr/fr/plaintes
    • Address: 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, France
    • Phone: +33 1 53 73 22 22

10. Going further

For a full overview of your rights and our data-protection policy, see:

For any question, contact us at privacy@ryzefit.app.